You can find all your information in your MindBody profile here
The contracts are meant for you to exercise during half a year or during a full year. Since the attendance to in-studio classes can be once or twice per week, the plans are arranged in groups of 4 weeks. It's done this way because each month has a different number of weeks in them, [...]
Yes, for easiness the contract will auto-renew at the expiration date. If you wish for it to not auto-renew, you need to contact us before the expiration date.
Yes! In those months where you really want to exercise but don't want to permanently upgrade your plan (or you are already with the WonderPlan 2 classes per week) you have the ability to buy top up classes that match your equivalent class price.
No worries! You will not lose your class! If you have a monthly plan, and for whatever reason you can't come one week, you have the possibility to catch that class up in the next (or previous) week. Essentially, you can use your classes anytime you want within that 4 week period. If you skip [...]
Yes! You can request us to pause your contract for free for a variety of reasons: Post partum quarantine: 6 weeks of pause for normal delivery, 8 weeks for a c-section. Doctor's notice impeding you to do any kind of sport, for example high risk pregnancy. Free pause to accommodate for your holidays or busy [...]
I want to use my Ticket Sport or Consommation to pay for part of my contract though, is it possible?
Absolutely! Just bring the vouchers with you next time you see Beatriz. It is simpler if we do it at the beginning of the contract, but we can also modify one of the monthly payments to be paid for with your vouchers. If the voucher amount is not enough for one payment, the balance will [...]
Since contracts have recurring payments, these can only be done through credit card or SEPA bank transfer. At SuperMums we prefer SEPA due to the high transaction costs of the credit card :) If you want to support lower our fees, the SEPA transfer setup has to be done by Beatriz manually, so please don't [...]