25 June, 2022

What is the length of the contracts?

By |2023-01-12T21:12:04+01:00June 25th, 2022|0 Comments

  The contracts are meant for you to exercise during half a year or during a full year. Since the attendance to in-studio classes can be once or twice per week, the plans are arranged in groups of 4 weeks. It's done this way because each month has a different number of weeks in them, [...]

11 September, 2021

How do I buy top ups then?

By |2021-09-11T00:45:48+02:00September 11th, 2021|0 Comments

The system will first use your classes in your monthly plan. If you want to come to an extra class, let's say to your 5th class in the month and you are on the BusyMum plan (of 1 class per week), you will be out of classes. When trying to book the 5th class, the [...]

10 September, 2021

What happens if I can’t come to a class for a week?

By |2021-11-08T17:28:28+01:00September 10th, 2021|0 Comments

No worries! You will not lose your class! If you have a monthly plan, and for whatever reason you can't come one week, you have the possibility to catch that class up in the next (or previous) week. Essentially, you can use your classes anytime you want within that 4 week period. If you skip [...]

10 September, 2021

Can I pause my contract?

By |2021-09-10T23:37:15+02:00September 10th, 2021|0 Comments

Yes! You can request us to pause your contract for free for a variety of reasons: Post partum quarantine: 6 weeks of pause for normal delivery, 8 weeks for a c-section. Doctor's notice impeding you to do any kind of sport, for example high risk pregnancy. Free pause to accommodate for your holidays or busy [...]

10 September, 2021

How can I pay for a monthly plan (contract)?

By |2021-09-11T02:01:32+02:00September 10th, 2021|0 Comments

Since contracts have recurring payments, these can only be done through credit card or SEPA bank transfer. At SuperMums we prefer SEPA due to the high transaction costs of the credit card :) If you want to support lower our fees, the SEPA transfer setup has to be done by Beatriz manually, so please don't [...]

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